Secretariat

The FAI Secretariat carries out the daily functions in the administration of arbitrations and mediations. The Secretariat can be reached via email at info@arbitration.fi. Please also see our instructions on how to deliver documents to the FAI.

Email and telephone

Telephone: +358 9 4242 6200 (switchboard)
Email: info@arbitration.fi
Secure email: secure.arbitration.fi (please see instructions on how to use the secure email here)

Postal address

The Arbitration Institute of the Finland Chamber of Commerce
P.O. Box 1000
FI-00101 Helsinki, Finland

Visiting address

The Arbitration Institute of the Finland Chamber of Commerce
Aleksanterinkatu 17 (World Trade Center Helsinki), 7 floor
00100 Helsinki, Finland

The World Trade Center Helsinki reception and the Finland Chamber of Commerce office are open on weekdays (excluding Finnish public holidays) at 9-16 Finnish time.