FAI – The Arbitration Institute of the Finland Chamber of Commerce

FAI – The Arbitration Institute of the Finland Chamber of Commerce provides arbitration and mediation services in domestic and international disputes.

The FAI Arbitration Process Flowchart

Arbitration is an effective way to solve disputes. At the same time, it is a complex process comprising several steps that are not necessarily easy for the end-users to navigate. Therefore, we at the FAI embarked on a legal design project to design a solution for the challenge of reaching our customers with information that is easy to understand, transparent and user-friendly. The end-product of the legal design project, the FAI Process Flowchart, is an interactive web tool explaining the FAI arbitration process. Take a closer look at the FAI Process Flowchart here.