Interview with Sanna Kaistinen, the FAI’s new Secretary General

Welcome to the FAI! When did you assume your new role as Secretary General and what is your professional background?

Thank you! I started in this position as of 1 September 2021. Before my transition to the FAI, I was a practicing attorney-at-law with the business law firm Avance Attorneys Ltd in Helsinki, focusing my practice on commercial and corporate arbitration and litigation.

How have your first few weeks been at the FAI?

It’s been a busy but exciting start – The FAI has many ongoing development projects, and we are very eagerly looking forward to the upcoming Helsinki International Arbitration Day (HIAD), which the FAI organises on 3 December 2021. The 7th edition of the Finnish Arbitration Academy is also currently rolling with an excellent and active participant body.

What drove you to pursue a career in the field of dispute resolution?

The availability of efficient and flexible means of dispute resolution is one of the cornerstones of functioning business activities. In the broader context, access to peaceful resolution of commercial, political and social unrest in the world is an essential prerequisite for the whole of humankind. Promoting the effective resolution of disputes has been one of the most intrinsic personal values for me in law since law school, and I’m very happy to be able to contribute to the community in my new role. (more…)

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Meet the FAI’s newest case manager Kristoffer Stockus

My first months with FAI have flown by so fast. From the very beginning I got a warm welcome and tremendous support from my colleagues. I was lucky to join FAI at an exciting time. Among other things we had our first ever Emergency Arbitration this summer, and later this autumn we will move over to a new IT-system which will further improve our service offering. Moreover, we have had a good number of cases thus far. Hence, I am pleased to say that there are a lot of interesting things going on at the Secretariat. (more…)

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The FAI to transition to a new technological solution for internal case management

The FAI will be transitioning to a new technological solution for internal case management during the end of the year 2021. The new solution is part of the FAI’s larger project of broadening and modernising its digital service offering to serve the parties resolving their disputes under the auspices of the FAI even better in the future. (more…)

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Sanna Kaistinen appointed as Secretary General of The Arbitration Institute of the Finland Chamber of Commerce


The Finland Chamber of Commerce has appointed Master of Laws, LLM, Master of Arts Sanna Kaistinen as Secretary General for the Arbitration Institute of the Finland Chamber of Commerce starting 1 September 2021.

Kaistinen has prior to her appointment worked as an attorney specialising in dispute resolution, particularly arbitrations, at Avance Attorneys. Kaistinen has an LLM degree from Queen Mary University of London, where she focussed on international and commercial arbitration. Additionally, she has been active in associations within the field of commercial and international arbitration, and the Willem C. Vis International Commercial Arbitration Moot. She has extensive domestic and international networks.

The Secretary General is responsible for the arbitration institute’s operations and marketing in Finland and globally.

“The FAI has done great work in the long-term to develop the institute’s operations and recognition. The rules of the Arbitration Institute of the Finland Chamber of Commerce have been revised and updated regularly to meet international standards. The services of international arbitration institutes develop continuously, and the FAI must follow these development trends also going forward.  We will continue to work to provide the best possible services for our users”, Kaistinen says.

The CEO of the Finland Chamber of Commerce Juho Romakkaniemi, is very pleased with Kaistinen’s appointment to lead the FAI.

“Kaistinen’s vast dispute resolution background and international experience provides significant added knowledge to the FAI. This will continue to improve our already internationally high-quality arbitrations”, Romakkaniemi notes.

Arbitration is a quick, efficient, and confidential mechanism for businesses to solve their disputes. Usually, contracting parties agree to use arbitration by inserting an arbitration clause in their contract. The Arbitration Institute of the Finland Chamber of Commerce administrates domestic and international arbitrations with long and broad experience. The Arbitration Institute of the Finland Chamber of Commerce is a part of, but operationally independent, from the Finland Chamber of Commerce.

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Kristoffer Stockus appointed as Case Manager at the FAI

Kristoffer Stockus has joined the FAI team as a Case Manager as of 7 June 2021.

Mr Stockus has a Master of Laws degree from Uppsala University, with additional legal studies at Singapore Management University.  During his studies he worked with case administration at the Arbitration Institute of the Stockholm Chamber of Commerce, and most recently he worked with business development at Guestit AB. In addition to his native Swedish and Finnish, he speaks professional English.

“After several years abroad, I am excited to join the FAI team and return to Finland. I look forward to facilitate trade through efficient dispute resolution, and together with my colleagues, contribute to increasing the Institute’s international presence”, Mr Stockus says.

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Start-ups and Arbitration – HIAD on 3 December 2021


The topic of HIAD 2021 on 3 December is Start-ups and Arbitration. Since HIAD will be held following the world’s leading start-up event Slush, Helsinki will be the world’s start-up capital during that week. (more…)

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Focus on End Customers – Value Proposition and Purpose of Arbitration  


Focus on the end customers is a rising topic in arbitration at the moment. Ms. Claudia Salomon, the President-elect of the ICC Court, emphasised the importance of client mindset in the 6th Annual AtlAS Lecture. According to Ms. Salomon, the international arbitration community has not effectively responded to needs of the parties, who are not usually the loudest participants in the discussion on arbitration. Similar topics were also discussed by Secretary General Santtu Turunen in two blog posts published in Kluwer Arbitration Blog. (more…)

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Six Questions to Olli Sailas

Six Questions to Olli Sailas, CEO at Wiidare, FAI Board Member

What is the most enjoyable part of your work?

Helping our clients to succeed in business and working together with absolutely fantastic colleagues.

What is most challenging in your work?

Definitely finding the time to do all the interesting things that I would like to do and get done. Saying no and putting things on hold is never easy. (more…)

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Miisa Happonen joins the FAI team as a Case Manager


Miisa Happonen has joined the FAI team as a Case Manager in the FAI Specialisation Programme for Arbitration Lawyers.

As part of the FAI Specialisation Programme, Happonen will, in addition to case management work, further develop her expertise in arbitration with the institution experience. She will participate in the Finnish Arbitration Academy which will be organised starting in September 2021, as well as other national and international FAI events such as the HIAD2021.

Prior to joining the FAI, Miisa Happonen has been working as an associate at Roschier for three years. During her studies, Ms Happonen has participated in the Willem C. Vis International Commercial Arbitration Moot as a member of the University of Helsinki team. After her graduation, Ms Happonen has coached the team for two consecutive years. Ms Happonen speaks Finnish, professional English and Swedish. (more…)

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Six Questions to Tero Artimo


Six Questions to Tero Artimo, Partner at Artimo & Co, FAI Board Member

What is the most enjoyable part of your work?

Independence and autonomy: Having both control and freedom within the job. My clients set the goals but I get to select the strategy and means. Variability and diversity: every assignment is different and presents a new challenge, which enables one to learn and evolve professionally.

What is most challenging in your work?

It seems I still give too much time and resources to work at the expense of my family and personal well-being. Adjusting the workload to a balanced level is anything but easy. (more…)

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